2.4GHz only.

It depends on Wi-Fi router signal coverage. The fan must be within the signal coverage. If the Wi-Fi router signal is weak at the fan location, it is recommended to install a Wi-Fi booster.

No, the fan can be connected and controlled by “KDK Ceiling Fan” App only.

Press button on remote control once. There should be a long beep sound.

Press button on remote control once. Short beep indicates ON mode and long beep indicates OFF mode.

Yes, proper operation is not guaranteed as it also depends on the compatibility of Pocket Wi-Fi

Please do the following in order to turn fan online

1. Ensure modem and router are connected to the internet.
2. Ensure fan Wi-Fi function is turned ON. (Turn ON fan Wi-Fi function by pressing   on remote control. Short beep indicates ON mode and long beep indicates OFF mode)
3. Ensure wall switch is turned ON.
4. Re-setup the fan connection if router setting has been changed e.g. Password change, SSID change.

Your fan has not been connected to the new router. Please re-connect the fan to the new router. Click here and refer “How to connect product to home network” for explanation.